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Product Usage & Issues

My mask is not working / turning on.

Prefer to the Quick Start Guide for your device: Glotech™ Pro, Glotech™ Lite, or Glotech™ Collar for troubleshooting steps. If it still does not work, please take a video of you trying to turn on the mask and send it to us via email at hello@ledesthe

How often should I use the mask for best results?

For optimal results, use the mask 3–5 times per week, 10–20 minutes per session.

Do I need to wear eye protection with my LED mask?

You can use the LED mask without the black eye covers since LED light is generally considered safe for eyes by the FDA. Some studies even suggest benefits to eye health. You can also use the mask in a well-lit environment without the silicone inserts