LED Esthetics

Prefer to the Quick Start Guide for your device:&#xA0;<a href="https://ledesthetics.com/pages/mask-pro-instructions" style="text-decoration:none;">Glotech&#x2122; Pro</a>,&#xA0;<a href="https://ledesthetics.com/pages/mask-lite-instructions" style="text-decoration:none;">Glotech&#x2122; Lite</a>, or&#xA0;<a href="https://cdn.shopify.com/s/files/1/0536/1978/5913/files/Glotech_Collar_Manual.pdf?v=1700028098" style="text-decoration:none;">Glotech&#x2122; Collar</a>&#xA0;for troubleshooting steps. If it still does not work, please take a video of you trying to turn on the mask and send it to us via email at hello@ledesthetics.com

Prefer to the Quick Start Guide for your device: Glotech™ Pro, Glotech™ Lite, or Glotech™ Collar for troubleshooting steps. If it still does not work, please take a video of you trying to turn on the mask and send it to us via email at hello@ledesthe

My mask is not working / turning on.

Product Usage & Issues

What is the difference between Glotech™ Pro and Glotech™ Lite

How many LED lights are on the Hair Pro?

How many joules per cm2 are in each wavelength of the Glotech Pro mask?

Do the lip wands address lip wrinkles?

Are your masks waterproof?

What are the benefits of each wavelength?

How soon will I see results?

How often should I use the mask for best results?

Do I need to wear eye protection with my LED mask?

Can I use the mask if I have a history of migraines?

Can I use the mask if I have a history of thyroid conditions?

Can I use the mask if I have Cancer?

Can I use the mask if I had Cancer?

Can I use the mask if I'm pregnant?

Pre-existing conditions

I want to cancel my order before it has shipped

My package tracking says delivered, but I haven't received it.

How long does shipping take to the US?

Do you ship internationally?

Is my device covered by a warranty?

How do I request a replacement for a defective item?

How do I order a replacement battery or remote?

Can I use FSA funds to purchase Glotech products?

What should I do if my discount code is not working?

Warranty

Shipping protection

What is your return policy?

Orders, Shipping & Returns

How does the Glotech™ Mask Pro work?

How often should I use the Glotech™ Mask Pro?

How soon can I expect to see results?

Do LED face masks really work?

Are LED face masks safe to use?

Can I use skincare with LED light therapy?

Glotech™ Mask Pro

How does the Glotech™ Mask Lite work?

How often should I use the Glotech™ Mask Lite?

How long does it take to see results?

Are at-home LED face masks safe?

Should I use red and blue light therapy together?

Glotech™ Mask Lite

How does the Glotech™ Collar work?

How often should I use the Glotech™ Collar?

Is LED therapy safe for the neck and chest?

Is red light effective for reducing neck wrinkles?

Can LED light therapy help sun-damaged skin?

Glotech™ Collar

How does the Glotech™ Hair Pro work?

How often should I use the Glotech™ Hair Pro?

How long will it take to see results?

Is red light therapy for hair growth safe?

Can I use with other hair treatments?

Can I overdo red light therapy for hair regrowth?

Glotech™ Hair Pro

Is the Glotech™ Lounger effective?

How often should I use the Glotech™ Lounger?

How soon can I expect to feel results?

Can I combine LED therapy with other treatments?

Are there adverse effects of LED light therapy?

Who should avoid using LED light therapy?

Glotech™ Lounger

Are Copper Peptides perfect pre-treatment?

How often should I use Biocell Copper Peptides?

How soon can I see visible results?

Is Copper Peptide good for sensitive skin?

Can I layer the serum with other products?

Which is better, Copper Peptides or retinol?

Biocell Copper Peptide

What does Vitamin C serum do for skin?

When can I expect to see visible results?

Is it good to use face serum daily?

When should I apply Vitamin C serum?

What should I not layer with Vitamin C serum?

Vitamin C Ageless Complex

Are Hydrogels Masks perfect post-treatment?

How often should I use Hydrogel Masks?

Do hydrating face masks really work?

Are Hydrogel Masks better than sheet masks?

Hydrogel Mask

How does the Glotech™ Lip Wand work?

How often should I use the Glotech™ Lip Wand?

Is infrared light therapy safe for the lips?

Can infrared therapy heal cold sores faster?

Can infrared therapy enhance natural lip color?

Glotech™ Lip Wand

Product Information

My mask is not working / turning on.Updated 8 months ago